Online casino — Our New promotions, rewards and free rounds: a practical overview of the main points
Our promotion types and main conditions
We offer welcome offers, deposit bonuses, bonus spins, cashback and ongoing rewards for active customers. Because each offer has its own value, eligible games and wagering rules, we show the key terms before you decide whether to claim it. Your bonus value may depend on the payment method, account status and promotion period displayed in the details of the offer.
Among new online casinos Canada customers can weigh up, our New brand focuses on clear conditions and practical rewards. A deposit match may add a percentage of your opening deposit to your balance, while bonus spins may apply to one particular slot or a specified group of games. Cashback is normally calculated from eligible losses over a particular period, and our rewards for loyal players are credited according to each customer’s activity tier.
What each promotion includes
We offer our sign-up package to qualifying new customers, and it may include both a bonus on a deposit and free rounds. Deposit-based bonuses give you a disclosed amount when you make a participating deposit. Bonus spins give you a fixed number of spins on approved games, and any winnings from them remain subject to the offer’s wagering condition. We return a percentage of qualifying net losses through cashback, while no-deposit rewards can offer a small balance of credited bonus funds or a small number of free spins with no deposit required.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome offer | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
Unless our offer page says otherwise, the values displayed in promotional materials are the ones that apply. We can change or cancel an offer before its end date, provided the published terms allow the change. We keep balances of promotional funds apart from your cashable balance, and the relevant bonus value becomes available for withdrawal only after you complete the wagering requirement.
Which account conditions apply to casino offers
To claim a promotional offer, you need a verified account, legal age and access from an approved jurisdiction. Prior to activating a reward or authorising a withdrawal, we may request supporting identity documents. You must use accurate personal information, and where our terms ban multiple accounts, only a single account is allowed per person, household and payment method.
Certain offers apply only to specific countries, customer segments, payment methods or selected games. If a promotion excludes a payment option, a deposit made with it does not qualify, and funds from the bonus cannot be transferred between accounts. Regular account rules in addition apply, including deposit, withdrawal and wagering activity limits. These safeguards help us maintain accurate payments and protect customers from accidental account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
You cannot combine our promotions with other bonuses unless the offer page expressly permits it. When this order applies, bets made with the balance of bonus funds count first, followed by wagers spending any eligible real-funds balance. Requesting a withdrawal before meeting the playthrough requirement may result in removal of the relevant balance of bonus funds, as permitted by the published terms.
How we apply bonuses to your account
Once you accept an offer, the reward is credited to the applicable bonus section of your account. Deposit bonuses usually start once the qualifying deposit has settled. Free spins appear on the eligible game, while cashback is computed once the promotion period ends or according to the schedule specified in the conditions.
Your withdrawable funds and bonus balance stay apart. You may bet from either balance when our rules permit it, although the offer terms specify how every balance counts toward wagering. We deduct qualifying bets while you play and release a completed bonus value under the stated conversion rule. A wagering condition of 30x, for instance, means the total wagering amount must reach 30 times the eligible balance of bonus funds.
Maximum win and maximum limits on bets may apply to certain promotions. When a game or size of the wager lies outside the permitted range, the play may not contribute to wagering. Your account displays the outstanding requirement, though progress may shift slightly while a game session is still processing.
Our casino game selection and their bonus features
Our games library covers slot games, casino table games, dealer in a live game titles and chosen jackpot titles. Game availability can change according to the account and jurisdiction. Slot titles may include expanding symbols, complimentary spins, multipliers, cascading wins or bonus buys, while table games use fixed or configurable wagers. Games with live dealers pair a streamed table result with on-screen betting controls, and each game publishes its own rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
You can review game availability, minimum stakes and promotion contribution rates in our game rules. Independent random number generation powers our digital games, and dealer in a live game results are managed according to the procedures for each table. Bonus-gameplay features form part of each game’s design, whereas promotional rewards remain governed by our distinct offer conditions.
Our approach to responsible play
We provide account controls for limits on deposits, loss limits, session alerts and self-exclusion. You can ask for a cooling-off period or close your account, and our support staff can assist you adjust your limits. These controls remain accessible regardless of promotions, and meeting a wagering requirement never obliges you to keep playing.
We never market a bonus as a guaranteed income source, and bets can lose value. Set a budget before starting play, keep deposits and cashouts individual from essential household using, and use solely money you can afford to lose. Customer support can clarify terms of the offer, status of a payment and account controls, though it cannot give financial advice or predict outcomes.
Our casino promotions are intended to give you more ways to enjoy your selected games, not to pressure you into quick decisions. Review the rules, pick solely offers suited to your account and play inside your own limits.
